Privacy Policy

Information you provide. When you create an account, we collect information such as your email address and username. When you use the Services, we collect the content you submit, including glaze combinations, firing techniques, photos, comments, and confirmations.

Support and communications. If you contact us or submit a support ticket or bug report, we collect the information you provide, which may include diagnostic details about your session.

Automatically collected information. When you use the Site, we automatically collect certain technical information, such as your device and browser type, IP address, pages viewed, and general usage activity, including through cookies and similar technologies.

We use the information we collect to:

• Provide, operate, and improve the Services.
• Create and maintain your account and compute community reliability data.
• Moderate content and keep the community safe, including through automated tools.
• Issue rewards and process related transactions.
• Respond to support requests and communicate with you about the Services.
• Detect, prevent, and address fraud, abuse, and security issues.

We use cookies and similar technologies to keep you signed in, remember preferences, understand how the Site is used, and support affiliate tracking. Some affiliate links may set cookies from our affiliate network (such as AWIN) to attribute qualifying purchases. You can control cookies through your browser settings, though disabling them may affect Site functionality.

Glayrd participates in affiliate programs, including the AWIN affiliate network. When you click an affiliate link and make a qualifying purchase, the affiliate network may share limited transaction information with us for commission attribution. We do not receive your payment card details. Affiliate relationships do not affect our reliability scores or editorial content.

We do not sell your personal information. We share information only as follows:

• Publicly. Content you submit, your username, and community activity are visible to other users and the public as part of the Services.
• Service providers. We share information with third parties who help us operate the Services, such as hosting, image storage, email delivery, reward issuance, and affiliate tracking providers. These providers process information on our behalf.
• Legal and safety. We may disclose information where required by law or to protect the rights, safety, and security of Glayrd, our users, or the public.
• Business transfers. We may share information in connection with a merger, acquisition, or sale of assets.

We rely on third-party providers to deliver the Services, which may include providers for hosting and infrastructure, image and media storage, transactional email, reward and gift-card issuance, affiliate tracking, and content-safety analysis. Each provider handles information according to its own privacy practices.

We retain your information for as long as your account is active or as needed to provide the Services. When you delete content or your account, we remove it from public display, but certain de-identified or aggregated data derived from community interaction (such as aggregate reliability data) may be retained, and some information may be kept as required by law or for legitimate business purposes such as fraud prevention.

You can access and update your account information, delete your content, and request deletion of your account through the Services or by contacting us. Depending on where you live, you may have additional rights regarding your personal information, such as the right to access, correct, or delete it. To exercise these rights, contact us at support@glayrd.com.

Glayrd is not intended for children under 13, and we do not knowingly collect personal information from children under 13. Users between 13 and 17 must have parental or guardian involvement as described in our Terms of Service. If we learn that we have collected information from a child under 13, we will delete it.

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

If you have any questions about this Privacy Policy, please contact us at: support@glayrd.com